Privacy Policies / Terms & Conditions
Please read terms and conditions before made payment :
TERMS AND CONDITIONS:
- Please read terms and conditions before made payment. Once payment have been made, no refunds will be entertained. Preorder items is NON-REFUNDABLE & NON-EXCHANGEABLE.
- All items are PRE-ORDER, pre-order is within 20 WORKING DAYS excludes Saturday, Sunday & Public Holiday depending que orders. Items will be ship after preorder duration by J&T Express. Estimate time for items to be ship will be inform once confirmed for proceed preorders.
- Full payment requires to proceed preorder.
- Once made payment, kindly WhatsApp us at 0174108280 and inform you order number.
- Non-exchangeable for pre-order items and custom measurements. Own custom measurements is customers own responsibility, we are not responsible for any fault in customer provided measurements.
- Basic Alterations (Cut basic skirt length, adjust dart top & waist top) will be charge RM50. Major Alterations (Adjust most parts of outfit such as shoulder, top arm, armhole, waist skirt, etc) will be charge RM250. As outfit is preorder based on specific size requested by customers & non-exchangeable, the process of major alteration is similar in tailoring of 1 outfit which includes unpick the overlock stitches, cutting into correct size, overlock again and sewing back the outfit. No urgent alteration and alteration takes 14 working days depending production slot, que orders and situation. Customers is advise to double check size before confirm to proceed preorder.
- Please confirm your details and measurements. Changing details or measurements after confirmation may incur additional charges.